Instagram is now in Smartsupp 📸

No dark-mode styles — this email renders the same in a dark client.

Answer DMs and Story replies without opening the app. Free on every plan.

Smartsupp company logo ( https://www.smartsupp.com/ )

Smartsupp connected to Instagram ( https://app.smartsupp.com/app/dashboard/inbox )

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Instagram is now in Smartsupp
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Instagram was the last missing piece, so now you can answer live chat, email, WhatsApp, Messenger, and Instagram all from Smartsupp, without switching tabs or apps. It’s free on every plan and takes about two minutes to set up.

Connect Instagram ( https://app.smartsupp.com/app/dashboard/inbox )

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Open fewer tabs, close more sales
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💬 Reply to DMs and Story replies.

Someone reacts to your Story with “Is this still available?” and you answer from Smartsupp. Text, attachments, and read receipts sync both ways.

👥 Connect all your accounts.

One for every brand or market, with no limit on how many.

📥 Keep it next to your other chats.

Instagram DMs land in the same inbox as your live chat, emails, and other social media messages.

Want to see everything the Instagram channel can do? You’ll find it on our website.

Learn more ( https://www.smartsupp.com/instagram-integration/ )

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Set it up in two minutes
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Go to Settings → Channels → Instagram, log in, and allow the permissions. New DMs start arriving straight away.

Connect Instagram ( https://app.smartsupp.com/app/dashboard/inbox )

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ONE MORE THING

Smartsupp now has an official Claude connector

Connecting Smartsupp to Claude is now even easier and takes just a few clicks. Then handle your inbox right from Claude.

Curious what else you can do? See it all on our website → ( https://www.smartsupp.com/mcp/ )

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Accession

nse/smartsupp/2026-11-12/6820

From

Smartsupp Newsletter · newsletter@mail.smartsupp.com

Sent

12 November 2026 · 18:00 UTC