Delight Dispatch | October 2026
Product updates: Smoother calls with Delight Voice AI
- Product
- Sendbird
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- delight.ai
- Sent
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Product updates: Smoother calls with Delight Voice AI From navigating phone menus to handing off with context, Delight keeps calls moving. Explore new voice capabilities that work with the phone systems you already use. Intelligent voice handoff for a warm transfer When a call needs a person, Delight keeps the caller on the line and briefs whoever picks up before connecting them. Read More → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdknAg-23Mxc0sD6onnUtAxwVB3D3t9LE-MBOBNPH6jtQ3VzjaCVTI_2fYLMTR9dRcy0es=> IVR navigation: get past the phone menu When a transfer hits "press 2 for billing," Delight AI agent presses 2. Read more → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdknAPLHE99oaUjE8TzCZZSQm6WqEayGa35bNaPyafO1zKSAntkKU54FBJH9VF4oLmm0Ns=> Universal telephony for the phone system you already run Works with Genesys, Amazon Connect, Zendesk and Salesforce. Read More → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdkmzGZb6TVsF1efDe__UyeNH_DMKLGqUVKVf7_eG9KjbBeYt49c8iXVwe4TXM54B5nups=> Secure caller keypad input for codes said out loud For verification, consent and surveys, callers press keys instead of speaking. You choose how each entry appears in the transcript. Read more → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdkm0m5bzpyW1SaFiTRXJELdAzuPH6QjPq6o0x0sHaViCMgZH_W69sJZJjGZhrefz6eUIU=> Meet Harper: our AI SDR, backed by Trust OS Harper qualifies leads on our website, with the same Trust OS safeguards our customers use. Over 30 days, she faced 28 attempts to manipulate her behavior. None succeeded. See how her guardrails held up—and how Trust OS showed our team what was blocked and why. Read More → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdknIkZrvhwO_5S9sQvF4y1m_ZElJfES3_9jWwU3RZrus8w-qr4OMo8Tvnw6ya6cyaGsos=> Put our voice AI to the test Ask for a recommendation. Change your mind. Add a follow-up question. Choose a retail, home services, or healthcare demo and hear how Delight handles the conversation—from figuring out what you need to booking the next step. Call the Demo → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdknOEkMU-Hrhlb2fzSCyjtm9dNKXh-0P1iRSy10xpvxCl4kqwStd49rT9p1OyukHdGoE4=> Also new this month How AI agents earn trust, close sales, and sell to shoppers' own AI agents. The Trust Stack, on demand Four-layer framework for giving AI agents more autonomy Read More → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdkm-mNFWmcqgpJhYmSTH-ZRQ_qDNUCXYujAE-QqRicB0Rdy91SbSRMTZhCIQCGELTx80I=> The AI agent for sales Follows up when buyers stall, on any channel Read More → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdkmzq55dRvv4xLXv0n2QqZtxRPDDFXWZd563OYZAP2t9uFI5ZBtAqZ4FqTHkSGNYXwJWk=> Sell to shoppers' AI agents Shoppers are sending AI agents to buy. Have one that sells Read More → <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdkm0qS5uiX3-7wqAlHkXc-SNcuG-cf_mTtFFpbZsVlckSOR3HL9DvVFrukXxetV9m7R-8=> © 2026 Sendbird, Inc. All rights reserved. 100 S Ellsworth Ave Suite 900, San Mateo, CA 94401 sendbird.com <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdkm9qJePo_SOeaxLS7QD6CgcQGllGX1JxDmlawes1HMoDGpMHFZ8uW_j3IRh-f9etO1Zg=> Privacy Policy <https://tracking.sendbird.com/MDQ3LUxPTC04MDMAAAGk4rdkmz5i3Kbzi5bYOaNkm7Qv33IFPSrtKkqGrpINz0TlCGKung8ReZxlfFmx9CC01PTqLlU=> Unsubscribe <[[https://get.sendbird.com/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=MDQ3LUxPTC04MDMAAAGk4rdknM5pe8IdRZDrqBSL8qwTM0RkNxASxdKHfea3zbN_j5AmsIquP34Rx7VSc42tQzMnbZct8LsIN11EE3vGAE2ZIRyoB9X7JhcbX8pSoZCAkrs]]>
- Accession
- nse/sendbird/2026-10-16/4249
- From
- Delight.ai · marketing@delight.ai
- Sent
- 16 October 2026 · 08:00 UTC
