QuestionPro product update - September 2026: Your complete guide to what's new!

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This month's QuestionPro release spans 12 updates: Research Agent, BI exports, CX intercept tools, and more across the platform.

View in browser (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzlv5m_5PW7Y9pgv6lZ3pvW5m31-73NjwzcW4J7c-X4rLYRtW8B3vPf65nlBlW1gz5DF3x4CQcVztpDv1xwSqXW4jBkDm5mD8pGW2pp-xG1gxYY-W7Cn-K07gQ9hdW4KRHyn1q_JMjW49ngNc2C6S_qW8dyVHZ30wl3jN5nGmcYxxHMlVxnRPr5G_LkmW76HfmF6wY95WW3cTD6x4gl6qNW8RV6n97WGcWlW4rYMWk7k5pLrW2-TzdF8pYlTQN2YjxFz1wBK1N4HnQMTRvTJxW5xBGn3828mnRW2rSkdJ2x7yMwN4bt8s8KlMQpN4tBGj8NlvW4W5HdwDz6QFc9CW6lJ41k17bh0nW8sbMGY8fN91NW99XcgY7RFJXXW8Hyf0n2d7cMZW1pT9MH64Gk0zW3Mn3kN5bpczmVW8wR053VmgcW8QsT1x5Wc0vSW8lMwh78ysPsFW4xh9KQ5svXRyW8cVtRy6x6Jw-W2H1hbN460dQ0W8Z1_S74m-kVzW1ts5QC2lcT5gW1R0dDP90TvqyW7fWrfs28vMsRVVp8n62410dff8P9VQv04 )

questionpro-logo-color (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzlv3prCCW7Y8-PT6lZ3n0N8y8k22W2-RgW3-3LV01HyfxGW8x6sQY1k2bhcW8SPs4h1Jgl7vW149wKq1zX7jxW7q7DSK2yz7GFN71MykFLGj3fW7wvswx3nZhSzMYpNRglL-2qN2s2cZj55_4hW9fVv7W4CBShnN3PtKLxr6jrbW3B5QW05VfTFKW48cj0m981TngW3YCMvZ3--s3cW7kB3lk1VnPB8W5rZVK97p0JFsW6R6dMS8y_1g1V4L3Z171JmbJW3hrbTH12ZpZ5W56dHcy9bJrrlW7w1hl-13DltLW7mQX1x4J8KchW3hTXGd315tmPW6ygXpj9gzQdyW8n_pNR42SXXPf5vWqzn04 )

[Newsletter  Product Release Update] [US + global EN] Email Cover Image - FINAL (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzlv3prCCW7Y8-PT6lZ3n0N8y8k22W2-RgW3-3LV01HyfxGW8x6sQY1k2bhcW8SPs4h1Jgl7vW149wKq1zX7jxW7q7DSK2yz7GFN71MykFLGj3fW7wvswx3nZhSzMYpNRglL-2qN2s2cZj55_4hW9fVv7W4CBShnN3PtKLxr6jrbW3B5QW05VfTFKW48cj0m981TngW3YCMvZ3--s3cW7kB3lk1VnPB8W5rZVK97p0JFsW6R6dMS8y_1g1V4L3Z171JmbJW3hrbTH12ZpZ5W56dHcy9bJrrlW7w1hl-13DltLW7mQX1x4J8KchW3hTXGd315tmPW6ygXpj9gzQdyW8n_pNR42SXXPf5vWqzn04 )

Here's what shipped across QuestionPro in September 2026: Research Agent, Incidence rate by AI, and 10 more releases spanning UX, Communities, BI, TextAI, customer experience, and employee experience.

Explore what’s new across the QuestionPro platform in September 2026!

Prefer the walkthrough over the reading? Book a demo (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzlP3prCCW8wLKSR6lZ3lpW16nzJB6BQG_hW7b03ZQ1htMYqVmwsMg90ZRhbW8bM5rn8SGQJgW42S6tg1HvXFlN66sqdXmhNJ4W5hZg8b1d8jnZW3nPKzS1VkM1HW5RSJVv4RKz3nW3DVdSG68txsgW4R__d_2R2_6zW5yMlfN2yT9ZMW84TThK8t74qcW4_mKG51yfX4HW5F92g75t2QWWVSfqdV54HJFDW7MST-86wYMP_W78Jvzf51XMVJW1955pQ5W4G5hW2cb7HS1_ZRlxW5rWmzx98ly0xW47Gzzr5ZP8t5W1W4Bq73_MQXhW1rl9RK5VFh-wW1Pwwvb7JJ01mW8fS-kl44_CTkW5m8-jj28X2zKW2w87tS2Kwbs9f32WGGY04 ) with your account manager, and we'll show you the September releases live.

Research Surveys | Audience

1 - Research agent-1 (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3nmW7_zSZl4TT_Q0W8Hktfm8v_V8GW6l3Np012hqSCVjG24K2rGmVxW7GXnPM2kww5zW8b9tgR3X77y5Vn6F-31X-VYVW34Lv5V2DNxgGW1VK3Yw4zGqjVW7WWkd71HFt5MW4t5c5N8JW_Z4W6QPYCv7lmJNPW4-Gp-l6W7zGQW5ch38-2F5zkPW5q4Z308qcqcJVNpq4_6lWg4zW2PJkP153v77mW6TKfdj7G1BtpW4G2hVp6s1fjXW8md0rx36Kq2bW8xXj212H4qPLW7ngRJ25rRvFxW7cnytS4PR915W6bYq8r5jCcrHW36vBwD7brnTJVQKtvC6GkMQMW6KHWTr8hr9-BW3WNJPt1r1pDnN8P5FjkYryCYN28ql5qpnvB8f7yPfjR04 )

Research agent - survey creation

Plan, build, and manage surveys with an AI agent that handles creation, complex logic, and real-time modifications for you. Research Agent frees your team to focus on insights instead of survey configuration.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3nmW7_zSZl4TT_Q0W8Hktfm8v_V8GW6l3Np012hqSCVjG24K2rGmVxW7GXnPM2kww5zW8b9tgR3X77y5Vn6F-31X-VYVW34Lv5V2DNxgGW1VK3Yw4zGqjVW7WWkd71HFt5MW4t5c5N8JW_Z4W6QPYCv7lmJNPW4-Gp-l6W7zGQW5ch38-2F5zkPW5q4Z308qcqcJVNpq4_6lWg4zW2PJkP153v77mW6TKfdj7G1BtpW4G2hVp6s1fjXW8md0rx36Kq2bW8xXj212H4qPLW7ngRJ25rRvFxW7cnytS4PR915W6bYq8r5jCcrHW36vBwD7brnTJVQKtvC6GkMQMW6KHWTr8hr9-BW3WNJPt1r1pDnN8P5FjkYryCYN28ql5qpnvB8f7yPfjR04 )

2 - Multi country launch Audience (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3ncW46Nwlb2BqPLzW93PtDg3GTNFDW4Z3yDx5vZ4Q5W1xkGck2dfDXNW43jvx27qbX0_W5yX_Y41Tr_TDW6gyLkd2CfYtkW1mgw8w36T55PW6r50yL277nwSVTJdKj7j9dgdW3MJmch76cc3qW3ZxPC36dzSh_W27wQZB2QKWhfW90cBky2YHZzqW4MyL3x7wCvgqW5ZHhyq4Z1M4CN6cKp0zvv4bCW11bB0L1-dX_PW64tDVL84wLcHW8PWdpK7W59qHW43jMbY578fS9W8Jb9zG9g9n6bW7lwV2x8WqWzGW7_PSnT92_BqZW99B2GC6x_hC2W41WRmv7tp2wRW4fwYH82YycZ5W2B-YG-8wyqZ6N4Q1JYQRwL8fW2vvNJz6p3P2pf85sPK404 )

Incidence rate by QuestionPro AI

Know your incidence rate before you launch. IR by AI predicts it in QuestionPro Audience, so you can plan sample size and budget with more confidence from the start.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3ncW46Nwlb2BqPLzW93PtDg3GTNFDW4Z3yDx5vZ4Q5W1xkGck2dfDXNW43jvx27qbX0_W5yX_Y41Tr_TDW6gyLkd2CfYtkW1mgw8w36T55PW6r50yL277nwSVTJdKj7j9dgdW3MJmch76cc3qW3ZxPC36dzSh_W27wQZB2QKWhfW90cBky2YHZzqW4MyL3x7wCvgqW5ZHhyq4Z1M4CN6cKp0zvv4bCW11bB0L1-dX_PW64tDVL84wLcHW8PWdpK7W59qHW43jMbY578fS9W8Jb9zG9g9n6bW7lwV2x8WqWzGW7_PSnT92_BqZW99B2GC6x_hC2W41WRmv7tp2wRW4fwYH82YycZ5W2B-YG-8wyqZ6N4Q1JYQRwL8fW2vvNJz6p3P2pf85sPK404 )

UX | Communities

3 - Smarter test setup, UX (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3pNW3719qf43zXk1W5NJ6LJ7v1V8kN6gFt4SMTgVcW67f4Q55fmYqNN5PpjJTqnBf5W6QTn637H_18WVhsV4r2fmxcFW4dXfJW6GBW32W2cPPGQ1k2SCRW20M1CC12dmljW53f2l975Jjt_W8qsJ507GX79zW7DlMkL7w0S_-W5PRSwb95HW2nW92P_HZ8K59t4W8ByKjY4Qh3fkW4WhfSR20DlvTW8ljycS56C9lRW6WSR8W1bbVXsW2PrP6F805khqW3tf46157GWbYW8TSzrK1YXphKN6dh4Ld3QRN6N8jxl0Tpx9WnW1hmxnK5yd05mMP2GBkmV1V2W2fvp6d5QlhTsW81lp1s29qJw7W6XzQzR3h8NlZW74p7s83WvbSkW6J0FhQ7zsMfCW3mlk707D-JBWf2BncQl04 )

Smarter text setup - UX

Control access to your UX test rooms with password protection, trigger topics on a schedule, and give participants a smoother, more polished testing experience from start to finish..

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3pNW3719qf43zXk1W5NJ6LJ7v1V8kN6gFt4SMTgVcW67f4Q55fmYqNN5PpjJTqnBf5W6QTn637H_18WVhsV4r2fmxcFW4dXfJW6GBW32W2cPPGQ1k2SCRW20M1CC12dmljW53f2l975Jjt_W8qsJ507GX79zW7DlMkL7w0S_-W5PRSwb95HW2nW92P_HZ8K59t4W8ByKjY4Qh3fkW4WhfSR20DlvTW8ljycS56C9lRW6WSR8W1bbVXsW2PrP6F805khqW3tf46157GWbYW8TSzrK1YXphKN6dh4Ld3QRN6N8jxl0Tpx9WnW1hmxnK5yd05mMP2GBkmV1V2W2fvp6d5QlhTsW81lp1s29qJw7W6XzQzR3h8NlZW74p7s83WvbSkW6J0FhQ7zsMfCW3mlk707D-JBWf2BncQl04 )

4 - CX WhatsApp messaging (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzkj5m_5PW5BWr2F6lZ3pWW3x2r-P5HJXj_W3XxJqw8jWwztW70fgJk42CCp0W6vf2GQ2zRcS5W2zCdyr4QSdK8W32k2rV62g3nLN56hxHv7PlT9VRy3FD6BclrHW1c4VLr5d_R3SW4P_JV395_p7XW8YCwRd1j_NNfW4BMqQ26xgb9kW8d2cJp4B8gyDVnNv176K2MwcW72MFbS3NQ42VW70cjDM88ckzYW24XvNf2-XtY_W4k2RYr5rpSFkW6hkgVn1xfJHyW7NXXgc7b_dmjW2HW2qf37FFFbW3YVWkt4kRZzTW4BRpkX348YrQW3HfdxW6Nd_LxW74bxj47fnnVKW8cNMkX5sykCpW28Gq-R8zlKRZW6S0QYX8jNBdqW3Pb3fk1DSB__W801ljP8q82n5W4j2Qxg2zlPrMW4C04mf2pbjBLW1yCpDP5qd3jqW6Cq4_D7wYqRrf2Db_Sg04 )

WhatsApp community integration

Reach community members where they already are. Connect a WhatsApp Business account, build personalized survey invitation templates, and track delivery, all from inside QuestionPro Communities.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzkj5m_5PW5BWr2F6lZ3pWW3x2r-P5HJXj_W3XxJqw8jWwztW70fgJk42CCp0W6vf2GQ2zRcS5W2zCdyr4QSdK8W32k2rV62g3nLN56hxHv7PlT9VRy3FD6BclrHW1c4VLr5d_R3SW4P_JV395_p7XW8YCwRd1j_NNfW4BMqQ26xgb9kW8d2cJp4B8gyDVnNv176K2MwcW72MFbS3NQ42VW70cjDM88ckzYW24XvNf2-XtY_W4k2RYr5rpSFkW6hkgVn1xfJHyW7NXXgc7b_dmjW2HW2qf37FFFbW3YVWkt4kRZzTW4BRpkX348YrQW3HfdxW6Nd_LxW74bxj47fnnVKW8cNMkX5sykCpW28Gq-R8zlKRZW6S0QYX8jNBdqW3Pb3fk1DSB__W801ljP8q82n5W4j2Qxg2zlPrMW4C04mf2pbjBLW1yCpDP5qd3jqW6Cq4_D7wYqRrf2Db_Sg04 )

BI / TextAI

5 - TextAI output in datasets (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3lTW8rp9Rp7D-K-LN39MZ60Wr4j6W3ws1p48h0LvdW3LX6mt11sK8GW5Kbj1K41F0hlN4Vd5F0nxMgtW6Gk0bw4DhCpnW7pDqWd5nMczVW8jq8-P2sPKnVW6rxssp1HtGnJW30zcbs3mnS2TN8NfpC_l8HtnW7cfTDB8mWq_BW1KtJb21z3pd8W2q9CHL2J0JrQW7f3cqy8pnqFWW1sm06b8vMBkjW77sw5p4MP_kbW8N-lR88SBp-BW1-srLm8t9nkSW7Zrzhk3dMl76W4dmf5L8RvjrtW4q6Dc13FJQ_6W4h2-Kr6hWY0lW1CpFX72T7ZfCW4CRYDT3HDP16W18tyr42kKpWHVYXwWV2x5ZChW8C2tm_1YdHV6W3Z4R1g5cR8Ylf8BnfKs04 )

TextAI output in datasets

Turn qualitative feedback into measurable insights. Bring TextAI themes, sub-themes, and sentiment straight into BI datasets, then explore and report on them like any other dashboard data.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3lTW8rp9Rp7D-K-LN39MZ60Wr4j6W3ws1p48h0LvdW3LX6mt11sK8GW5Kbj1K41F0hlN4Vd5F0nxMgtW6Gk0bw4DhCpnW7pDqWd5nMczVW8jq8-P2sPKnVW6rxssp1HtGnJW30zcbs3mnS2TN8NfpC_l8HtnW7cfTDB8mWq_BW1KtJb21z3pd8W2q9CHL2J0JrQW7f3cqy8pnqFWW1sm06b8vMBkjW77sw5p4MP_kbW8N-lR88SBp-BW1-srLm8t9nkSW7Zrzhk3dMl76W4dmf5L8RvjrtW4q6Dc13FJQ_6W4h2-Kr6hWY0lW1CpFX72T7ZfCW4CRYDT3HDP16W18tyr42kKpWHVYXwWV2x5ZChW8C2tm_1YdHV6W3Z4R1g5cR8Ylf8BnfKs04 )

6 - PowerPoint dashboard export BI (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3lxW88GMjH262HMSW5WVY1d2DcVGxW6w7lXH21Xp3KVfx4t887QDhNN1_fGv2btS6SW1LtF3-7BGh3mW2_94R93rnMSNW79mkqb3rNctsW7kkD_H7HnRF6W60npn423F4vgW7Kvhsb5MZQJjW4zbJ9c6bBWGQW2jK6rz4ZQvT9W1syjMw6G8WNrVRHLvX22VMJNVnMKrp1SZhsCW6-1Rcf4tRKTGVQFl-32__p_RW8js0G82bYG82W553TSS6Rr5xRN5wJzclPtsRNW78tnpT7BQYWXW8Zdv3P8BgwrPW3JW9Yx2Fmy7RW4g49CM4LML4xW7Kc1vj8-M5MtW1B-WyL7YRYVRW6Wqh2-1gTM1kW7C74z02HwzKdW8NB4D-4jWbrvdxXg5F04 )

BI Dashboards PowerPoint export

Turn BI dashboard insights into a presentation in a few clicks. Select the widgets you want to share, arrange them across slides, and customize your opening and closing slides.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3lxW88GMjH262HMSW5WVY1d2DcVGxW6w7lXH21Xp3KVfx4t887QDhNN1_fGv2btS6SW1LtF3-7BGh3mW2_94R93rnMSNW79mkqb3rNctsW7kkD_H7HnRF6W60npn423F4vgW7Kvhsb5MZQJjW4zbJ9c6bBWGQW2jK6rz4ZQvT9W1syjMw6G8WNrVRHLvX22VMJNVnMKrp1SZhsCW6-1Rcf4tRKTGVQFl-32__p_RW8js0G82bYG82W553TSS6Rr5xRN5wJzclPtsRNW78tnpT7BQYWXW8Zdv3P8BgwrPW3JW9Yx2Fmy7RW4g49CM4LML4xW7Kc1vj8-M5MtW1B-WyL7YRYVRW6Wqh2-1gTM1kW7C74z02HwzKdW8NB4D-4jWbrvdxXg5F04 )

Any of these appeal to you? Book a demo (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzlP3prCCW8wLKSR6lZ3lpW16nzJB6BQG_hW7b03ZQ1htMYqVmwsMg90ZRhbW8bM5rn8SGQJgW42S6tg1HvXFlN66sqdXmhNJ4W5hZg8b1d8jnZW3nPKzS1VkM1HW5RSJVv4RKz3nW3DVdSG68txsgW4R__d_2R2_6zW5yMlfN2yT9ZMW84TThK8t74qcW4_mKG51yfX4HW5F92g75t2QWWVSfqdV54HJFDW7MST-86wYMP_W78Jvzf51XMVJW1955pQ5W4G5hW2cb7HS1_ZRlxW5rWmzx98ly0xW47Gzzr5ZP8t5W1W4Bq73_MQXhW1rl9RK5VFh-wW1Pwwvb7JJ01mW8fS-kl44_CTkW5m8-jj28X2zKW2w87tS2Kwbs9f32WGGY04 ) with your account manager to see it set up against your use case.

BI / TextAI | InsightsHub

7 - Emerging themes TextAI QuestionPro BI (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3mrW78h8wq6Jv6yhW6Ysndt2dQSF8N3MSG2Sv4XWvN1Y1JNhZCPgmW3TYjDt5FF3N4VlDchj1-r-0dV1VF1c3-Cwb3VW01Td8NrWFdW63SKGF7jM0rfW3pYCcj8x29LyW8S8dpR6l6hD9VDJNYn7cD3l2W15vxmZ2zJ8tSW49zv9H5V9DW1W4ZjrN84pNCl0W56jT7M5VQ1YXW2m872H9kMRkxW5vkw2d7LpbfZN3pJlQ4n4vDXV4sGp46RJD0HW2pJ2Tz6RP250W226xyF7JR-ftW76D3tq98vlj0VDwTBP3DnRtdW8G9dTb13f2dxW69cX1H8CwZXNW4h9c427LPnw3W8twbxP2y3zF9W7pcpZj4MNLT9W4p-h1G3ZBfLkf4krvmz04 )

Emerging themes

Catch new and underrepresented themes in feedback before they get buried. Review and approve them, and they will appear highlighted as Emerging in your dashboard widgets for a set period.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzm43prCCW95jsWP6lZ3mrW78h8wq6Jv6yhW6Ysndt2dQSF8N3MSG2Sv4XWvN1Y1JNhZCPgmW3TYjDt5FF3N4VlDchj1-r-0dV1VF1c3-Cwb3VW01Td8NrWFdW63SKGF7jM0rfW3pYCcj8x29LyW8S8dpR6l6hD9VDJNYn7cD3l2W15vxmZ2zJ8tSW49zv9H5V9DW1W4ZjrN84pNCl0W56jT7M5VQ1YXW2m872H9kMRkxW5vkw2d7LpbfZN3pJlQ4n4vDXV4sGp46RJD0HW2pJ2Tz6RP250W226xyF7JR-ftW76D3tq98vlj0VDwTBP3DnRtdW8G9dTb13f2dxW69cX1H8CwZXNW4h9c427LPnw3W8twbxP2y3zF9W7pcpZj4MNLT9W4p-h1G3ZBfLkf4krvmz04 )

8 - InsightsHub audio analysis (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3lhW5SrtZ26ghLlSW8Wg6Lb4dd4WWV5k0r12FDsT5W3Fvkz_138mwbW7HhKRb21XBWDW8KPn3B3XBd-TW15GyLT2x1Z3hW4JTJVZ2DRggVVzgyQ61JwWrpW3sgpk82SVF5VW1lLW1z3-4mnmW7WDNxb6hssdbVYkJmT5Wd3yVW9hBt8C55dl-hW5-2BZG7LnGpJW82mdWy79Tdn3W5jTB336YbSxsW32NHNc2FBmzkN2N6Pb793t3kW5D7WCs62KsMwW4QkPqk3T-pjtW1VlXq87KWnZSV2HH6Y7ZJ46JW53Pc_X5cs4Z2W8TmTH56yJ-1MW9h-TsN7Y8fMxN5XlJw4PjdMMN4qzdnMyyt11W4Z8KXm3lsXdrW961BB47DqcZwW45ZS8F2vMnJyW452NkX802BWnf3T30kF04 )

Audio analysis in InsightsHub

Turn unstructured audio recordings into searchable, organized knowledge. Audio Analysis automatically transcribes, summarizes, and surfaces AI-generated insights so recordings stop sitting unused after the call ends.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3lhW5SrtZ26ghLlSW8Wg6Lb4dd4WWV5k0r12FDsT5W3Fvkz_138mwbW7HhKRb21XBWDW8KPn3B3XBd-TW15GyLT2x1Z3hW4JTJVZ2DRggVVzgyQ61JwWrpW3sgpk82SVF5VW1lLW1z3-4mnmW7WDNxb6hssdbVYkJmT5Wd3yVW9hBt8C55dl-hW5-2BZG7LnGpJW82mdWy79Tdn3W5jTB336YbSxsW32NHNc2FBmzkN2N6Pb793t3kW5D7WCs62KsMwW4QkPqk3T-pjtW1VlXq87KWnZSV2HH6Y7ZJ46JW53Pc_X5cs4Z2W8TmTH56yJ-1MW9h-TsN7Y8fMxN5XlJw4PjdMMN4qzdnMyyt11W4Z8KXm3lsXdrW961BB47DqcZwW45ZS8F2vMnJyW452NkX802BWnf3T30kF04 )

Intercept | Closed-Loop Feedback

9 - Intercept AI themes (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3ksW3KSWWb3YKdVCW8GlNCv6XbtMKW5wvxNt2573ZlW76SkQ-5gPsXvVVKDSc1Nnk6DW96CL8K2jHzGqW2ypD0m2gydXKW3k07sh2nD7BXVYRWHB6hzqShW3lpNcS7fm0QTW42LNLB5QWXBYW8pSWSK63hw7JVtLJt35yk2STN5dzf7xKZHDCW8YSf015k-BThW5nrMm_7tZSpVF1LSVZ77B3YW7mk8mB5VHnSmW5mLYPX3qpfGlW1CGNNQ3MqCT3W6VLYfJ9cWKwsW5lTNRk2x1PDLW4rn33-2n26pfW8TY0l58GrVxVW9fT5nX1fCBwKW1N2LjF5BpW9-W3CjFXh2n0LKxVlVBLt19mJrFW3rTR1F6d8MS2W8cdcvC29t6sJW5CrjmN2XQ71pW2fwbJb5C-7sKf2HZTyF04 )

Intercept AI themes

Skip the manual styling. Add your brand URL or upload a PDF or Word document, and QuestionPro AI pulls your colors and fonts to build a fully branded intercept widget.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3ksW3KSWWb3YKdVCW8GlNCv6XbtMKW5wvxNt2573ZlW76SkQ-5gPsXvVVKDSc1Nnk6DW96CL8K2jHzGqW2ypD0m2gydXKW3k07sh2nD7BXVYRWHB6hzqShW3lpNcS7fm0QTW42LNLB5QWXBYW8pSWSK63hw7JVtLJt35yk2STN5dzf7xKZHDCW8YSf015k-BThW5nrMm_7tZSpVF1LSVZ77B3YW7mk8mB5VHnSmW5mLYPX3qpfGlW1CGNNQ3MqCT3W6VLYfJ9cWKwsW5lTNRk2x1PDLW4rn33-2n26pfW8TY0l58GrVxVW9fT5nX1fCBwKW1N2LjF5BpW9-W3CjFXh2n0LKxVlVBLt19mJrFW3rTR1F6d8MS2W8cdcvC29t6sJW5CrjmN2XQ71pW2fwbJb5C-7sKf2HZTyF04 )

10 - Closedloop webhooks (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3nbW7P4vnm8kGjkWW3h-DjY5GGdgMW66nCcn8CmxB_W6gd8QT35T3D6W4r2lnd6-ky5sW4CSxRr1sV89pW5x9Tm-1gXJG_W3CStQl3Pq30_W6qwxWS4GBvnCW5r7tvD1jtN8BW8GN6mW8j7pNlW1hLgPQ13HftZW507qhf6RPGR0Vrtp9L2-_SfVW5SmnBN23GnrmW7_2bcQ1KSdRvW2LlW2f2YkxKSW5jf4Sg3vY_ZhW57hLWV5JcSccW3Y5wgK4HGSbtW4wM36C73lnGTW73Hz492pXxGPW1yVzlc8NQRwmW5wHPsv8_0MsTW17_n3Y4fTBTdW2lXs5D9btxkQW6_m7N627rq3zW3_vvJG8P3H1FW7XnJ8v2QbWr2W2m-1978k4gqmW5MHmH_8SgHKnW6hSd9q9kYnn6f24VhNq04 )

Closedloop webhooks

Trigger external APIs automatically from Closedloop ticket events. Workspace admins can pick a ticket event, add conditions, configure the API request, test it, and activate the webhook, all without custom code.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3nbW7P4vnm8kGjkWW3h-DjY5GGdgMW66nCcn8CmxB_W6gd8QT35T3D6W4r2lnd6-ky5sW4CSxRr1sV89pW5x9Tm-1gXJG_W3CStQl3Pq30_W6qwxWS4GBvnCW5r7tvD1jtN8BW8GN6mW8j7pNlW1hLgPQ13HftZW507qhf6RPGR0Vrtp9L2-_SfVW5SmnBN23GnrmW7_2bcQ1KSdRvW2LlW2f2YkxKSW5jf4Sg3vY_ZhW57hLWV5JcSccW3Y5wgK4HGSbtW4wM36C73lnGTW73Hz492pXxGPW1yVzlc8NQRwmW5wHPsv8_0MsTW17_n3Y4fTBTdW2lXs5D9btxkQW6_m7N627rq3zW3_vvJG8P3H1FW7XnJ8v2QbWr2W2m-1978k4gqmW5MHmH_8SgHKnW6hSd9q9kYnn6f24VhNq04 )

Employee Experience

11 - AI summary and recommendations placeholder image (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3p3W1QC3Hz2bjMlzW3SP8k_2m-PZGW4kRP268XGyZdW5YPycg1GY7XwW7vk6wB2WTjx8W6pXsgr9kFnqzW4C35H417q-HBW87LbJs8s5KB7W98cGd397m48ZW1N5n8B4w8nGpW2JrR6C3Z5zkkW5SzkpC6Cqx1RW7NkK375mml-NW628Nck7nC7DSVBBmrH5qKxCbW4g-WgP1ggnBGW7SxGXN6z7SFLW14C3Fs3mYNpRW3XLvBW3bFyQZVn_PWN7nYQpgN7xDYykdl4P-W5Fs-C-1MX32JN4p89mKCcrjsW2z6GtW42M3kJW7jwksj1lggCMW8d17NM5p8c2fW1xlXgg5t-BStN2sQ5tf6XgcjN3h-ClHpMrgTW372kj41FWX6RW2ggrJt4Vy1W5W474z6D693g8mf377wWx04 )

AI summary and recommendations

See a structured narrative summary of your EX dashboard data, weighed against your organization's own policies and priorities, with action recommendations you can turn into a plan in Empower with one click.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3p3W1QC3Hz2bjMlzW3SP8k_2m-PZGW4kRP268XGyZdW5YPycg1GY7XwW7vk6wB2WTjx8W6pXsgr9kFnqzW4C35H417q-HBW87LbJs8s5KB7W98cGd397m48ZW1N5n8B4w8nGpW2JrR6C3Z5zkkW5SzkpC6Cqx1RW7NkK375mml-NW628Nck7nC7DSVBBmrH5qKxCbW4g-WgP1ggnBGW7SxGXN6z7SFLW14C3Fs3mYNpRW3XLvBW3bFyQZVn_PWN7nYQpgN7xDYykdl4P-W5Fs-C-1MX32JN4p89mKCcrjsW2z6GtW42M3kJW7jwksj1lggCMW8d17NM5p8c2fW1xlXgg5t-BStN2sQ5tf6XgcjN3h-ClHpMrgTW372kj41FWX6RW2ggrJt4Vy1W5W474z6D693g8mf377wWx04 )

12 - Employee experience driver analysis (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3n0N2R-bGxVGs9tN1b1_BVCWkQxW20rZL47RQHmMW46xtNQ6VbMsCW58K9WL5XzRYcW4FcYlD5j57f5VQdHty2r6-6sW829syM6ChXCMW2k8pM42xhzcbW64TkJR4Ckpv5N1h0mf0NqXbqW1BfGlJ6vpB6-W3hY2l26DrPMCW3XGs-Q5fDRX0W8zp0cm8pFS1vW2xd64w7LL9HGW4ky3BK3S03yPW1L5TtT3KHRmwVWRSJm5YS0F7VZ4jzq60QHVZW6Xbf3S1Z1wf4W1-wyVt6KGC_xW87H0V_4qxTv-W5zfg3T7r3rQNW5Vl-RS8SMP2bN7pD1xPfng5ZN6vYVCgrfdtfN7Cwy_rst-BdW1JDrJN2CwrgQN8LlRgQz6NTCW5p023Q56nN4cW845lzx6pnYSsf4p3p8404 )

Driver analysis, quadrant view

See which workplace drivers actually move engagement. The quadrant view plots every driver on a two-axis chart, so leaders and HR analysts can spot high-impact areas without digging through statistics.

Learn more (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzk05m_5PW50kH_H6lZ3n0N2R-bGxVGs9tN1b1_BVCWkQxW20rZL47RQHmMW46xtNQ6VbMsCW58K9WL5XzRYcW4FcYlD5j57f5VQdHty2r6-6sW829syM6ChXCMW2k8pM42xhzcbW64TkJR4Ckpv5N1h0mf0NqXbqW1BfGlJ6vpB6-W3hY2l26DrPMCW3XGs-Q5fDRX0W8zp0cm8pFS1vW2xd64w7LL9HGW4ky3BK3S03yPW1L5TtT3KHRmwVWRSJm5YS0F7VZ4jzq60QHVZW6Xbf3S1Z1wf4W1-wyVt6KGC_xW87H0V_4qxTv-W5zfg3T7r3rQNW5Vl-RS8SMP2bN7pD1xPfng5ZN6vYVCgrfdtfN7Cwy_rst-BdW1JDrJN2CwrgQN8LlRgQz6NTCW5p023Q56nN4cW845lzx6pnYSsf4p3p8404 )

September's releases touch nearly every corner of the platform, from research setup to BI reporting and employee experience. If any of these fit a workflow your team already runs, it is worth a look.

Ready to see what's possible? Speak with your account manager today, and let's map these releases to your goals.

Book your personalized demo
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Thank you for being a valued QuestionPro customer. Stay tuned for our upcoming communication to learn about the innovations on our platform!

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X (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzlP3prCCW8wLKSR6lZ3m-W7q8BZt517_XyVDzN9M6fmbrwW3BvGFq22bk7kN5pyLKQmB0Q3W9f8FzR4NRjTTW8Z4p395_tCJ7N3JwTsRR8zyZW7kcG5l6S5SyGW81RSJg1snHHzN1hMb8lmsbbKW35VpRZ1k8zsCW3k4hrx7QVL7rW5_8ZvK1RY2ghW7fWqH-9bZP9DW4lwRJ549kzQzVdj__G2bqn0jVYhF1p3-RLfYW7RVfJT6wTW8DW50Ll9D8RNcxmW4F4Kyg8SZ-DtVvq5W92F3w0HW44l5Qw3Z5GpTW1h4Pv91N2JfPW704Rwv56Q6pXW7RlpPD2x6Cc8W4BK3NZ71sh3bW96zvk74V8tpBW6XB6Tl4pp6-FdpXJHd04 )

Facebook (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzlP3prCCW8wLKSR6lZ3m3W1H6lCd4d4NZNW5Xkfvj6rZf2wV5c0w07QTPM3W1WcvdY7dLV9ZW689T0x7vRYV5N39CdWcKm5JfW96-tl07xL4b3W5KkNZ26RcJLyW3sMBJC6Z5TVnW5kNymJ7dPmTzW9fnrl_9fz6YqW1tHp71364tglVjCH1-9fSDvXW5-Vs1T14f5wHW4JvsjW5-M1QQW5XWGrF6VVW5JW2Mm5-d5btYMXW4Yl3pn12_grZW32Ht3b6xPv3CW5zMdMT5St8lJW8bnwDC1wj0NdW45VCyk2cNvW_W1CvDv767QzpdW4DbTVs83hLyHW36hCfB5qPq_mW5y0bxP775qnjW75w6RZ7VxQnwW1XwPMK8v_yJcf8P2gYR04 )

YouTube (https://info.questionpro.com/e3t/Ctc/O+113/c2fql04/VWLs4m401GJVW18tn0V93XywrW9ccHTJ5VQfD2N5DTzlP3prCCW8wLKSR6lZ3phW8xyk7r6cLZ8MW2NqMCm2YKrbWW1PnQsX8vMrgsW8kXpr08rr7vpW8k5r0p3VNvPbN8--svTy1P3FW6x57rP5-23ScVr0sw72kTKt_W2nzh8Q8PMvt3W4RWVKD7_ZhgvN6JhSlh18Xg7W57TxD97kQ6bFW5nsR2x29g_slW6yhMSZ3_WMX2MNhRQksTNYVW4vX2Nw8GZyVQW7L0r6B7khfphW17rL9k2vh9lSN6Z5j0SwpSlDW6WcZgc9dgrHSW6x3tnb4SDDTnN8MLzkZKcW6yF7pxC7P6PnxW5V0xdy4ZjgHwW4Sfk355vPhdgW1wmNcm2RlR19N8P0bSmK66CqW90jQ8s3wvWlJdyT7-R04 )

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nse/questionpro/2026-10-06/3296

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Crystal from QuestionPro · buzz@questionpro.com

Sent

6 October 2026 · 13:00 UTC