Reporting for Duty: Valuable Customer Insights!

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We know data is valuable. Get important metrics about your team and chat performance with Olark Reports.

Hey there!

So far you’ve installed Olark on your site, customized your chat box, communicated with your customers, and experienced the fun of live chat - but we know that good metrics are the key to demonstrating the value of Olark.

That’s why we created several ways for you to get deep insights via Olark Reports (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VVJD298SGNh3W10BzWx1pMShRW65wf3Z5WTJFmN4bXfJ-3l5QzW7lCdLW6lZ3k_W8fBQTZ8XNByHW4XsbVW3PJ5DJW7fHj5B32ZZLKW90Zcc25NkkR7W17Cm235gL5HcW5gT6Qk97Qm6pW6PgLRC3b1BDkW8GZwSD2ShvjKN2KcSMhgFgrcW92FvBT7PrSgnW4w32nP1F8_7cW6pP_Bg3LCgPyW4GC7zV6GCStbV2T7nD3-9K4TW1D-sH21GVFtnW2T7rgP7PYwsmN6V6Q5Dv0L34W2WsLF-5xtQbxW2cdBmw1zq42hW4r1l1-8FqRZyN49Wbg8jQnPyW2lHMs25lsz5HVhw1dG59DjPjW6l1X9K5Lhp-ff6Dzzyb04 ) .

Olark tracks the performance of each of your agents. You'll see when each agent signs in and out, how satisfied your customers are with each of your agents, and how many chats your agents are having with Agent Activity Reporting (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VVJD298SGNh3W10BzWx1pMShRW65wf3Z5WTJFmN4bXfJ-3l5QzW7lCdLW6lZ3mqW4klbhT1ZLC9tN1Y4NmsCS_f1W5sRm_F3t4cFwW4GDBG32F378TW47p_wy8b61p2W2CP9_G5Q3zz7W3j3pCx478GYsW76R08t8WxGhGW8vhzsk8113W_W7RgV8C6ztG5SN6hC3tRGy3f4W92Pw8w7c53QFN8jNK4lmwm-BW2CwHDT8-_bxTN9c6h4Sy24bGN1rjzkBzj1vlVnzbvx6GpF3DVBln602pmFp9W3-157T2VT2HdW8DblFS8rmhVnW21FMnZ7RrcKyW7NknMC7r25nSW3llFKf1Vx9ZCW4B6zdc1xvJV2d5w3Vl04 ) .

Need regular daily, weekly or monthly overviews of your entire team's performance? Create a custom automated report (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VVJD298SGNh3W10BzWx1pMShRW65wf3Z5WTJFmN4bXfKg3l5QzW7Y8-PT6lZ3prN3TKYPGH7lDFN46gthvR3R0BN2wHKjTjyNR0W5JCyzP7wPd0NW5NjnPV40BrdgW307wm17BVh4PW4rGt7-7HPqnNW26YP_M5sHr99W7tpHyr4P8l2yW7vT79j171qJwW1tBd9t1VMJKJW6Gz_kZ1qwflSW4zCJDP1tB9GTW3VH-q_90h2J9N56CtjNwdcn8W1lsr-y8Mg4hWN2PBzPWJ87Z7W1yPJYr63TcWGW47WsD86_VQYGVc6j0K3GvkYGW68zq4D2x0wcLW4cS28c4Jf8FlW5ZBd1Y42lxHqW42scZm15fcsXW3tvxkg3ktB-mW2Lrc2P7ctJZ5f5-QKVq04 ) and you won't even have to sign in to monitor your team's performance - we'll send the report straight to your inbox!

If you need more granular reporting, download a CSV of your chat metadata (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VVJD298SGNh3W10BzWx1pMShRW65wf3Z5WTJFmN4bXfJ-3l5QzW7lCdLW6lZ3q0W3NJDPg5j-DNkW1XF5Zp7rhHwbN8n4SvFXGt2jW8LjZGY3Ch3kJW65bVFH404H0NW70d9Sv6B4yXYVBHWqn23MKRmN6rnLn8nFmHFW1blRLk1P9TXYW15PLLz8NW0NTW7DJV906kVDCdW5sMjRB2CjRQLN4hdyNSdY1_HW1Rw5MD3kwKtMW4_N9313B5705W5r8-qz8-TxPvM_S_0B2MRd2W8Jkgnm2SwqDNW5dSrhL2_3ghKW6pDpkm98QjM_W6GBYLf7XlP7SW90PHXq4c94Q-W8TxDn161kqdCW1wBH0955-QpFf4Sq_rl04 ) .

Want to track Olark's impact on your revenue? Track conversions with Olark's Google Analytics (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VVJD298SGNh3W10BzWx1pMShRW65wf3Z5WTJFmN4bXfJ-3l5QzW7lCdLW6lZ3lbW7KVPx867GDz_W90j2BP6Nt3wSW8Fjmzq7zQLWqVbXJKM26gfxbW3KZmTx5SBHv6W64x1Pc5l1zKYW10NRYP3rf-PmMMBPyyM_CffW5XJjk71M-W2dN1435gMs6HnmW3zcVJF2kgWZKW8cyxqn1hlt8MW8lg3X85Y3W4TW445-vr8zsqySW10MpsC36hj8cMgPKPbtTnSPVcVYx31rs_jrW3Xzmhj4t_tRkW46dxnc1CvqNzW21JjcH579F2-W26xpmP4RGw0GW3JdGMv7hsH3mW536N9D3Lh97YW99Vf453-s23zdw__Bv04 ) integration.

As always, our support team is happy to help answer any questions you have about reports! Come chat with us over at Olark.com (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VVJD298SGNh3W10BzWx1pMShRW65wf3Z5WTJFmN4bXfJH3l5QzW6N1vHY6lZ3p6W5CHfY-7VnM9-W2jH6mW8DjSsXW28V0wM9lDLrFW77kHtH2kgBYsW5h6ZZ86QTrC3W3Q57wz8ytKF6W7BN5MY7V8NWjW7jgM2p1s1ZPdW6jV7wf11d-HkW4jrvQV3tK6qRW4r3jp07JpSq0VN2ty43WxX5zW3Pkhhw9htWLkW2n33zc2XT6tNW1hzpgR7dZ4rtW1wSvXq7tvL_BVSty3g6XWnRDW6S_dRV3D3cG5W1CBLRk5VKXP2W1Gk3c43FDc3LW74P7Y18wNST9W6-Hm0k1shDkWf5Z1d0M04 ) or reply to this email.

Until next time!

Olark, 2810 N Church St., Suite 63602, Wilmington, DE 19802, United States

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Accession

nse/olark/2026-11-02/5883

From

Olark Team · support@olark.com

Sent

2 November 2026 · 09:00 UTC