Available now in your Olark account: Real-time Tagging & Alerts

No dark-mode styles — this email renders the same in a dark client.

More info on new tagging features

Olark's company logo. The word Olark is spelled in a dark blue blocky font and is underlined with the bottom carat of a chat bubble. (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VW5BR-4p0Hj4W7NFQdQ3Sylx4W61z83B5WKpRZN4zFKLR3prCCW7lCdLW6lZ3mFW2cpx1T4NfNx6VsqChK6hm0PdW1CMRmR1Cmk3DW1ngMqX4vWL97W8lwkfN1VqfLbVKyWVL1ZMxkJW6-vH5-7Py8NqW6hG5xM2DDTG8N7srG3Xy9xt_W2Zyfhz4fgc40N8WRktzXN5dXW6f9_gd3hB8DCW20kFXY2LkWtKN5J8Y_2HllJ3W5tywTC9fcZNTW3RpWt75v15kTW4NbQCZ7LXWJ_W3TrSgT5yMzZPW5t18Jd4LvbVhW6Ph4WK5lQ5RfW1qFfR272cdBrW7-6BFp3mZvr_W943VSt3bP3LmVZ-Xf864qWdSf51zlhg04 )

Hi friend,

Quick one today (promise). As mentioned in my last product features (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VW5BR-4p0Hj4W7NFQdQ3Sylx4W61z83B5WKpRZN4zFKMq3prCCW8wLKSR6lZ3ktN2-rYv3V37z2W1GlGs73N4_cCW2bD-wC7QTL78W5dRGr59lCM-HW3vYxbc1RsZ1RVXX-5Q2F4F02VH6S456M9BSBW72m-YJ4kgnmwW1xDZyW6s-6MHW4fQP-k54_WsMN1SGNbyCq-ycW58bpyT4HqqcBW8BMjR161lgwQW8wYm-53c0hHHW6nnpKx63ZRjTVSRCjW3Zt2hNW6LgwFt6Fzgf8W8L5VGh68RR-kW6SvTW-6RbSP7W4x5tfx6cmLr7W2LKNNX8_2FzRM_BVfDQW57RW7rFyxR91wyZXW6F3Fmd6rlq3pW4f-TKX2F6bPSW2VH0Yf2twlbzW9fGzFg161Xm-Vq_Yy-28Hv_4f7qhKNv04 ) email, we recently released Real-time Tags & Alerts. Here's a bit more info about this new feature, which is available on your Olark account now.

Right now, someone on your site might be asking for a quote. Or asking for a real person. Or telling your chat your promo code doesn't work. Until last week, you'd find out after the chat was over. Sometimes the next morning. 😬

Real-time Tags & Alerts fixes that. Write one simple sentence, like "when a visitor asks for a quote," and Olark will:

• Tag the chat

• Ping your team in Slack or by email

• Drop a note to the agent in the chat

...while the visitor is still there.

It's live on your account today, included on every plan. Four templates get you started in one click.

Set up your first rule → https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VW5BR-4p0Hj4W7NFQdQ3Sylx4W61z83B5WKpRZN4zFKMq3prCCW8wLKSR6lZ3kZMxZ6bmvCyWKW3xX7nX5BWf8jW7J2p722WmvKZW4lTFHg2b1H7NMqHt345KkBLW37rJmk1g-tkTVXnhGP3vRsv7W1C8-tD4fJy1nV7Nd9S2hdK6nW3y-yQ36wjl76W4WHnkS2yyjnvV2KF-f3-6j15N8rW_l96V85MW6VkzCQ8nzbbwVSZxQY8_MRKcVQlZ5D5cChrkW71JvHP7xnSDDN3r-2hRX0VPBW1KmPF-7DlxZcN4sw00mbSH42W1T40Ft1Rm6mRW3wJbWW3J2LBtW5ZL8-c2Z358CW1tCxcf1qgSsNW4JTflg1MpPKtW2dRZfg3Sxg2LW3sqbvN2BGRmJW1BVJK267nwWjf53b92j04

(https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VW5BR-4p0Hj4W7NFQdQ3Sylx4W61z83B5WKpRZN4zFKMq3prCCW8wLKSR6lZ3kZMxZ6bmvCyWKW3xX7nX5BWf8jW7J2p722WmvKZW4lTFHg2b1H7NMqHt345KkBLW37rJmk1g-tkTVXnhGP3vRsv7W1C8-tD4fJy1nV7Nd9S2hdK6nW3y-yQ36wjl76W4WHnkS2yyjnvV2KF-f3-6j15N8rW_l96V85MW6VkzCQ8nzbbwVSZxQY8_MRKcVQlZ5D5cChrkW71JvHP7xnSDDN3r-2hRX0VPBW1KmPF-7DlxZcN4sw00mbSH42W1T40Ft1Rm6mRW3wJbWW3J2LBtW5ZL8-c2Z358CW1tCxcf1qgSsNW4JTflg1MpPKtW2dRZfg3Sxg2LW3sqbvN2BGRmJW1BVJK267nwWjf53b92j04 ) Or if you’re the reading type: https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VW5BR-4p0Hj4W7NFQdQ3Sylx4W61z83B5WKpRZN4zFKMq3prCCW8wLKSR6lZ3q4W34Kk9Q8qZVsmW3hdCfZ2WjkNBW3Tprg47RLS_tW1q_hHw44KZ88W3Jyff42mQgHqW97DcG63yzML9VGgNVG5qf5KLW7bZ9nf3CQykcVknTP-6mXxSlW1WXQ6W210NlDW5S8XbL5DGZFcW3XqXN32NMBpRVd--dH62bp4VW4gZ2TZ6Ry2XCW3S-0gR8jBPCCVQ_F2b4v5mtQW7xhmcV1_XfZQN2_v0gkbL_xBW6jyNgR623HpRN6cngBHGX0hmW5m379T4CyJDLW5wm1qn2vfltjW6lGkCB7zy6fZN3Y9304bbpp3VPpRhQ2fCfX2W6pJTPf78f3RPW7jJZ1m5MfKlyW5kV8gm4dfTvHf7GqCBq04 (https://hello.olark.com/e3t/Ctc/LT+113/c3skH04/VW5BR-4p0Hj4W7NFQdQ3Sylx4W61z83B5WKpRZN4zFKMq3prCCW8wLKSR6lZ3q4W34Kk9Q8qZVsmW3hdCfZ2WjkNBW3Tprg47RLS_tW1q_hHw44KZ88W3Jyff42mQgHqW97DcG63yzML9VGgNVG5qf5KLW7bZ9nf3CQykcVknTP-6mXxSlW1WXQ6W210NlDW5S8XbL5DGZFcW3XqXN32NMBpRVd--dH62bp4VW4gZ2TZ6Ry2XCW3S-0gR8jBPCCVQ_F2b4v5mtQW7xhmcV1_XfZQN2_v0gkbL_xBW6jyNgR623HpRN6cngBHGX0hmW5m379T4CyJDLW5wm1qn2vfltjW6lGkCB7zy6fZN3Y9304bbpp3VPpRhQ2fCfX2W6pJTPf78f3RPW7jJZ1m5MfKlyW5kV8gm4dfTvHf7GqCBq04 )

Mandy (and Team Olark!)

P.S. It works with or without an Olark AI Assistant. With one, the AI keeps the buyer talking while your team gets the ping.

Olark, 2810 N Church St., Suite 63602, Wilmington, DE 19802, United States

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Accession

nse/olark/2026-10-29/5447

From

Mandy Smith · mandy@olark.com

Sent

29 October 2026 · 12:00 UTC