Changes to Tella's sub-processors & terms

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Hey Emre,

We work with other companies (sub-processors) to help build and run Tella ( https://click.tella.tv/click?ZLI_NjpswAIR5FkvtKa4MNotBWrWAne5mIWETIYVeLDAmIXWg5S8pVd-9WpTbHEYz38cLOCitc4jr8mbV3655rb806tZrNQyq61XeybNqTnWjPkCM8C-4Ag_kJcU2cSlUUmJIrPIJFpRiiDChFc1RZRcFWAEJPJNghxCyAgPwLEJdZFJs0xUYTeARYlnuPyN9qC8gy8thiWKYRPzqb18i_437IXvdcea_BDwJ1rtoEybJzuePeSOaTOP310l1rajL51bI61QN-nzXCKEe0Z-zspHltm73eenItpmew1CS9BJ0VdHiLLg4m0xwfijW8XF7Z3E_56dfl8zp67fjyKaRVUnCxnl29-y7iH7sM__9fhQCBtXemSQcpd5uGt3HRaoZf1r3qYkO2SfMjFM-_qmj9_8DAA6i3365e621 ). We review each one's legal, security and privacy practices. Today we're letting you know about some changes to the list.

Removed

* Amplitude, Inc.

* Relay.app, Inc.

* Temporal Technologies Inc.

* Typesense, Inc.

Added

* PostHog, Inc. (United States): product analytics

* Metronome, Inc. (United States): usage metering and credit billing

* Texel Software Inc. (United States): audio enhancement and eye contact correction

* Eleven Labs, Inc. (United States): AI sound effect generation

* Cloudflare, Inc. (United States): real-time collaboration in the editor

* Turbopuffer, Inc. (United States): search across videos and transcripts

* Pineapple Technology Ltd. dba incident.io (European Union): incident management and investigating production issues

* BytePlus Pte. Ltd. (Singapore and Malaysia): AI video generation

The full, current list is in our Data Processing Addendum ( https://click.tella.tv/click?ZNJDRbpswAAD5FkvbU7wa7DQmUrUBJmtTktBEkcJeLGMMdeZAhw3NMu3fp0Tr-0l3urSEThkjINbVe6C_nYQ2X1r1bo1yTvVWiV6-qrbRrbqGeMkfcAJzICqKpySkUEmJIQmqe1hSiiHChNZUoHpalmACJJj7BM8IIRPgwDwgNEQ-xVM6AYMP5oQEQfjX238suJVcNXdGNcLcVcIJ-NZ3Ulmr2waKplfqpFrn7W4odyNfPUXrxyx6TqOEPW1SFj3GaR4vNtkyyfNNlP73e9noe7--jqrvuK4eOi5PY-3M69kghCyiPy9qioKwC_vPN0Z27fiQJJLsj3Fflx0u4uNsWfA03ZWL1WF9Zit7Ec3bsZhZ_XwY2DiwOs_ZcLmEW_adZz-2RfRyPnAO43o7GyUcpFkvW2NX5d6w9H5h9z7aFZ8w8xox_NbZy78BAA7q5d216f5c ) and Trust Center ( https://click.tella.tv/click?ZNJBBb5swAEb5LZa2U9wZ7DQGqdoAO2tTSGgipLCLBcakZA5s2NCMaf99arTdvsMnvafHK2iV1iXEbf3mtV8uZavvOvVmtLJWDUaVg3xV3ant1LuIE_8GFxCAsqZ4SXwKlZQYEq--hxWlGCJMaENL1CyrCiyABIFL8IoQsgAWBB6hPnIpXtIFGF0QEOJ5_h8n_5_ADqOxdzefd9gn53Dbwk4ifQq3j0n4zMOYPe04Cx8jnkXrXbKJs2wX8n8YJ5lc5-fnSQ29aOuHXsjL1Fj9etUIIYPo91ktkef3_vDx9pF9Nz3EsST5ORqaqsdFdF5tCsH5oVqnx-2VpWYuTz_Oxcq0z8eRTSNrsoyN8-zv2VeRfNsX4cv1KASMmv1qknCUervptEmrXDN-vza5iw7FB8ycUzn-apOXvwMA6ue6bfc117 ).

We've also updated section 6.3 of our Terms of Service ( https://click.tella.tv/click?ZNJDRbtowAEXzLZa2J7w6sSkOUrUlsVlLA6QgJLIXyzEONTPJFieGMe3fJ9D2fqRz7uUV7LW1EmKzP0fmy0ka-6nRZ2d13-vOadmpd90cTKNvIUH2G5zAFMg9xWMSU6iVwpBE-0dYUYohwoTWVKJ6XFVgBBSYhgRPCCEj0INpRGiMQorHdASGEEwJiaL4T7D9f8G95KZ5sPog7cNtgINtDZ3uvFE62NwJ0XuxeEmWz3nyypOMvaw4S55TXqSzVT7PimKV8H_aIPdh8POz110rzP6pFerk696-XyxCyCH6_arHKIrbuPt4Z1Tb-KcsU2R7TLu6anGZHifzUnC-qWaL3fLCFu4qDz-O5cSZ193A_MDqomDD9Rqv2VeRf1uXydtlJwRM6_XEKzgou5w31i2qrWX8cea2IdqUHzALDnL4ZfK3vwMA6r1f49ed7d ) so per-user billing works with credits. When you add someone to your workspace, you pay pro rata for the rest of your billing period. When you remove someone, their seat stays paid until the period ends, and you can give it to someone else at no extra cost. Your bill goes down from the next period. This change takes effect from today.

If you have questions, just reply to this email.

Cheers,

The Tella Team

Tella HQ Inc. 2261 Market Street #4122, San Francisco, CA 94114

Accession

nse/tella/2026-11-05/6232

From

The Tella Team · hello@tella.tv

Sent

5 November 2026 · 15:00 UTC