SaaS Feedback Request Email Examples

Asking the user what they think, beyond the scored recommendation question: an open survey, a request for a review on G2 or Capterra, an invitation to a user interview, or the blunt "what could we have done better" after a trial lapses. These emails show what a company actually wants to learn, which is not always what it asks. Compare the incentive on offer, the promised length of the survey, and whether anyone explains what happens to the answers. The trial-exit question is the most honest of the set.

Emails
91
Products
77
Since
2026-09
Latest
4 min ago

Products sending feedback request emails

Feedback Request emails by the numbers

Counted from the 91 feedback request emails in this archive, not from a survey or a sample someone chose. Each figure carries the number of emails behind it, because they are not all the same.

Median length
129 words
92–160 in the middle half
Buttons
0
median per email, detected from layout
Median image weight
15 KB
64 KB at the heavier quarter
Ship a preheader
100%
of 90 emails
Sent by a person
44%
a named human in the From line, not the brand
Have dark-mode CSS
11%
the rest render identically in a dark client
Typically arrives
day 21
after signup, across 90 emails we can date

Recent feedback request subject lines

  1. This is our last email — but we'd love to hear from youNoloco
  2. Ready for today's question? (October 31)Higher Learning Technologies
  3. Re: You + SMTP2GOSMTP2GO
  4. Your Discourse site nse-emre-community.discourse.groupDiscourse
  5. Be brutally honest. What did you think of Close?Close
  6. Help us improve Warmup Inbox!Warmup Inbox
  7. We value your feedback!Jamie
  8. We’d like to hear from you!Jitter
  9. What could we have done differently?SocialBee
  10. Votre avis compte pour nousDougs Compta
  11. How will you use Frill.co Emre?Frill
  12. Why’d you sign up for Twist today?Twist