What teams are building with Nylas — and what's possible in your use case

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CRM sync, recruiting automation, scheduling, support routing — here's what's shipping in production.

Here's what teams are actually shipping.

Nylas processes more than 35 billion API transactions a month. Here's a look at the most common use cases — and what each one typically requires from the API.

CRM and sales tools

The most common pattern: syncing email threads and calendar events to contact or deal records, tracking message opens, and automating follow-up. Teams building here typically use the Email, Calendar, and Contacts APIs together, with webhooks to keep records updated in real time.

Recruiting and ATS

Interview scheduling is one of the highest-value integrations in this category — coordinating availability across interviewers, sending calendar invites, and attaching notetakers to capture what was said. The Scheduler component handles the candidate-facing booking flow; the Calendar and Notetaker APIs handle the rest.

Customer support

Inbox monitoring for automatic ticket creation, message categorization, and routing inbound emails to the right queue. Teams here lean heavily on webhooks for real-time triggers and the Email API for sending replies from within their platform.

Scheduling products

Embedded scheduling pages, group availability, round-robin booking, and buffer time rules — all available through the Scheduler component without building a scheduling UI from scratch. Pairs naturally with the Notetaker API to automatically attach a meeting bot to booked calls.

Not sure which APIs apply to your use case?

The use case guides walk through the specific endpoints and patterns for each integration type.

EXPLORE USE CASES AND GUIDES
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P.S. Nylas is now native in the coding agents you're already using.

The Nylas CLI, Nylas skill, and Claude Code plugin are all live. One command connects whatever stack you're on to the full Nylas API. Read the 'get started' doc. (https://d5hYdz04.na1.hubspotlinks.com/Ctc/Y+113/d5hYdz04/VW-2CB7LvtPRW57FKvQ16b7MWW2K0rfL5TSS7CN48YKcn3lcq-W8wLKSR6lZ3nsW313PTd1H0wX7W1HnJ-L70kJ6TW3ydChz1y8VFkW8BzQS78bj5bpW7F01tG97fHXsW4TSW987RDWl_W6Hfr6c2NTzbdW7Xj0Jh20BKkKW3J1Twg5fdNg4W5pnB1N4qQ5qcTy04p5tbXHFW6d5rT85Qcw-8W8K_nw74ShYSLW2jHvVB48L8NtV1Sm1B3DD57-W4DkM0B4g3ylPW5G0S402_B0fVW3cbt_W7snJTjW7QXYWX9lMpTrW8qhjGr8sd2WdW2Y_Nd_2lhRpvN4t16dtCvDZLN8VpvCcY6PT4W1nqL665jJscrW8Zj9pn9cK5bcW1BPrpK6B1LgcW1k9wKm3mSNxKW2t6t4M8MtFzdf7VfYkv04 )

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From

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12 September 2026 · 14:00 UTC