What changes when AI joins your on-call team?

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Hey Emre,

For years, incident response has worked roughly the same way: something breaks, humans get paged, and the investigation starts from there.

An AI SRE changes that.

It can start investigating the moment an incident is declared, work across the same signals your engineers would, and give responders a working theory before they’ve had time to dig in themselves.

Getting there took us two years. Not because making an AI agent that can investigate is particularly hard, but because making one you’d trust when production is actually on fire is.

This Thursday, I’m talking about what we learned along the way and what I think this shift means for incident response. Maggie Baxter, one of our Technical Solutions Engineers, will also put Investigations through its paces with a live demo.

If AI SREs are on your radar, I’d love to have you there. Register here (https://d34djp04.eu1.hubspotlinks.com/Ctc/UC+113/d34djp04/VVKmJc7LZWYBW5YHRQ38-yTc7W4125np5TY7-JN52hRhR3lcq-W8wLKSR6lZ3kDW77PpP78_HNtvN6PwF-h9YmzZW2CTpfX5JJ6QNW5TZCn31HhcKjW3shXKZ6lfGRGVw9rQg3tK-WHW8XqnhX7HbvN0W2h_MGp9lZDDTW5zCK188pvdr2W5T55FK4C1hzmW5SMy9m1HF8PFW5bdTtn3RdH_jW8Rlr1P8mgYDpW6HLwvX9hb5XMW544R3P65dKqbW2DllzQ4hRvQKW4q4CjL22C-gGW3jJvvD1SjqwDW4S3zmS1fdWV-W4QxBxD21CQbmW3kdLcZ4JzB55W2yCLrx5DqMFnW2kTwvd41zVHpW8-1CzR6qVVb9W4N3gQM1-2t4DW2DtDMk3Syh2MW72HNNW8p2zJPW3vCFhT8wdD5Df4b_p3l04 ) , or pass it along to someone else who might be interested.

Cheers,

Martha

Product Engineer, AI

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incident.io | 85 2nd Street | California | San Francisco

Accession

nse/incident/2026-09-14/1476

From

Martha Lambert · martha@incident.io

Sent

14 September 2026 · 14:00 UTC