Hexnode UEM App updates suspended for older Macs

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Hexnode UEM App: Future Updates Discontinued
Hey Emre,
As part of our efforts to keep ensuring top-notch security for your devices, we are updating some of our core app packages, some of which are incompatible with the older versions of macOS. As such, starting with the deployment of Hexnode UEM app version 19.0.0, devices running on macOS versions below 11.5 will no longer receive future updates. .
That being said, profile-based features will be completely unaffected by this update, and you will be able to continue leveraging all future non-agent-based updates for your devices. This update includes only the Hexnode UEM app for macOS, and other applications including Hexnode Remote Assist will continue to work as intended on older macOS devices.
It is also worth noting that you can continue managing these devices using the older version of the app, and that Hexnode will continue to deliver critical bug fixes and security patches. Only future feature updates delivered via the UEM app will be impacted by this update.
This update is scheduled to roll out in batches starting next month, and we ask for your understanding. If you have any concerns regarding this update, don’t hesitate to reach out to us anytime. Give us a ring at +1 415 636 7555, send an email to support@hexnode.com , or ping us via our chat support, and we'll get back to you shortly.
Best Regards,
Hexnode Team
Disclaimer: You have received this mandatory email service announcement to notify you of the discontinuation of future app updates for the Hexnode UEM app for macOS on older devices.

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nse/hexnode/2026-10-31/5748

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31 October 2026 · 09:00 UTC