A quick security check-in from ZeroBounce
Steps to protect your workspace
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- ZeroBounce
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Steps to protect your workspace Hi there, We take your account’s security seriously. So, we’ve shared some tips below to keep you safe, alongside a quick look at how our team protects you behind the scenes. How to protect your account: Beware of phishing attempts. ZeroBounce will never ask you for your password or full API key. So if you get a message that looks suspicious, don't click anything. Log in at ZeroBounce.net or contact us if you’re concerned. Sign in with a passkey. Passkeys let you log in with your fingerprint, face, or device PIN instead of a password. You can set up a passkey in minutes from your account settings. Prefer signing in with a password? Turn on two-factor authentication (2FA) for extra protection. Treat API keys like passwords . Never post API keys in public code. Restrict each API key to your own IP addresses, so it won't work if leaked. If you think a key was exposed, delete it and create a new one in your dashboard ASAP. Review user access . If you have a team account, routinely check who has access to it. Remove users who no longer need access. What we do to keep you safe: Independent audits and certifications. We hold SOC 2 Type II and ISO/IEC 27001:2022 certifications, and are HIPAA Ready. We own our infrastructure . Our team operates our hardware in top-tier data centers in Frankfurt, Germany, and New York, USA. We have five layers of firewalls and network segregation to stay safe. Monthly penetration tests. Independent security firms routinely test our platform, and we run a “bug bounty” program for security researchers. Security updates in every release. It's part of every developer's work and every release we ship. Dedicated security team. We have leading security partners and conduct regular security training for every employee. AI security and compliance: Our systems follow the EU AI Act . We don’t share your email validation data with AI vendors – your data stays with you. A qualified member of our team reviews and signs off every AI-powered feature before it ships. And we vet every AI provider that we work with. Taking a few minutes to implement the tips shared above will help keep you safe. You can find our audit reports on our Trust Center at trust.zerobounce.net . Always remember: if anything feels off, contact our support team . We're here to help, 24/7. Stay safe, Paul Pintiliescu CTO, ZeroBounce Copyright © 2026 Hertza LLC, DBA ZeroBounce, reg. number: 201530710181. All rights reserved. Our mailing address is: 10 E Yanonali Street, Santa Barbara, California, 93101, USA Contact us at: support@zerobounce.net ; USA: 1-888-500-9521, EU: +44-330-808-4814 This is an account-related update. If you do not wish to receive important account-related emails like this in the future, you may unsubscribe below, but this will affect our ability to notify you of account-related updates. Unsubscribe from this list .
- Accession
- nse/zerobounce/2026-11-12/6794
- From
- ZeroBounce Security Updates · newsletter@zerobounce.net
- Sent
- 12 November 2026 · 15:00 UTC





