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 Hi Emre, 
 Most feedback tools just collect what users say. Userback is an all-in-one, replays, surveys, insights, and more, all in one place. Here's the part of it you probably haven't touched yet. 
 Surveys 
 NPS and CSAT surveys get you sentiment on your schedule, not just when users decide to give it. 
 Session Replay 
 See exactly what a user saw and clicked, instead of guessing what "it's broken" actually means. 
 Ideas Portal 
 A public board where users vote on what's next, so your roadmap reflects real demand, not just the loudest request. 
 AI Insights 
 Feedback gets categorized automatically as it comes in, instead of sitting in a pile waiting to be sorted. 
 

 

 
 Questions? Reply to this email. We'll get back to you directly. 
 The Userback Team

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nse/userback/2026-11-09/6426

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Userback · contact@userback.io

Sent

9 November 2026 · 10:00 UTC