Let's get your tracking live together

No dark-mode styles — this email renders the same in a dark client.

15-minute setup call. We'll sort out tracking, privacy, troubleshooting, anything.

( https://matomo.org/?mtm_campaign=email-sequence&mtm_kwd=onboarding&mtm_source=sequence&mtm_medium=email&mtm_content=onboarding&mtm_group=sequence )

Hi,

It's been two weeks since you created your account.
Your Matomo instance is ready.
The only missing step is getting your tracking live.

If you're stuck on a technical step, a privacy decision, or an internal handoff, we can sort it out together in one short call:

Book a 15-minute setup call ( https://calendly.com/d/ctwd-7w6-t94/15-minute-meeting )

One of our team members will walk you through whatever you need:

* install the tracking code on your platform
* choose JavaScript tracking vs Tag Manager
* review privacy and consent settings
* troubleshoot if the code is installed but no data shows up

No preparation is required before the call. If possible, join the call with the person who can edit the website (developer, IT, agency).

Book your quick setup call ( https://calendly.com/d/ctwd-7w6-t94/15-minute-meeting )

You can also join one of our live webinars ( https://app.livestorm.co/matomo ) , including *our monthly* *Getting Started with Matomo* ( https://app.livestorm.co/matomo/getting-started-with-matomo ) *session*.

*Prefer to do it yourself?*
Everything you need is in our documentation:
→ Getting started guide ( https://matomo.org/guide/getting-started/getting-started/?mtm_campaign=email-sequence&mtm_kwd=not-tracking&mtm_source=sequence&mtm_medium=email&mtm_content=not-tracking&mtm_group=sequence )
→ Choose your tracking method ( https://matomo.org/faq/tag-manager/choosing-your-tracking-method-matomo-tag-manager-or-matomo-js/?mtm_campaign=email-sequence&mtm_kwd=not-tracking&mtm_source=sequence&mtm_medium=email&mtm_content=not-tracking&mtm_group=sequence )
→ JavaScript tracking guide ( https://matomo.org/guide/tracking-data/javascript-tracking/?mtm_campaign=email-sequence&mtm_kwd=not-tracking&mtm_source=sequence&mtm_medium=email&mtm_content=not-tracking&mtm_group=sequence )
→ Tag Manager setup ( https://matomo.org/guide/tag-manager/getting-started-with-tag-manager/?mtm_campaign=email-sequence&mtm_kwd=not-tracking&mtm_source=sequence&mtm_medium=email&mtm_content=not-tracking&mtm_group=sequence )
→ Privacy settings ( https://matomo.org/guide/manage-matomo/privacy/?mtm_campaign=email-sequence&mtm_kwd=not-tracking&mtm_source=sequence&mtm_medium=email&mtm_content=not-tracking&mtm_group=sequence )

Or contact us and tell us where you're stuck. We'll respond directly :).

Happy Analytics,
Alex & the Matomo Team

*PS:* This is the last email in our setup series. Once your tracking code is live, you'll start receiving our onboarding tips to help you get the most out of your Matomo account.

Need help? Contact Support ( support@matomo.cloud?subject=&body= ) or Book a call with our Support team ( https://calendly.com/d/ctwd-7w6-t94/15-minute-meeting ).

Alex from Matomo

7 Waterloo Quay PO625 , Wellington ,  6140

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nse/matomo/2026-09-15/1585

From

Alex from Matomo · noreply@matomo.org

Sent

15 September 2026 · 21:00 UTC