Here's what you can accomplish with Hiver's automations and AI

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hiv (https://cw4K804.na1.hubspotlinks.com/Ctc/S+113/cw4K804/VWdwc251NkJbV120wl2mklgcW861hN75TTBbPN2bpc1H3pyd0W95jsWP6lZ3mzW45dmwF820mV3W5NNJh33g2KwnVDLphD5swp85W7d0FLG61VGZQW7CrX-25jswX8W7fzf9w14_sH_W93Dxp67FD54VV7WGZk1Z0PbFW4H-Kjz55XyVSW6Hn_YH8sc79PW77-hGG46Zth0W3TkQ677cMK7zW8h2HXw3FPyqfW4yKcyL6dq0m7W3m2l7P9hLgR6W6Z3gS19b_b0qW7sb1G820q-TLW2zchhk885vcKW5kF4Gy1PTBc6W85HdB42n5Nq5W6TzsZH3tL9pfW4yhsYX6khnpmW2_k4CP9ftdCrW1vJJq117LLnmW4j7wPJ1S_mv3W6QrsKz6P-JlDN5YyJy_pCWkzW7rX40218_DJCW6gkDTc6clnxPW79SSqM1QqWvcf18pnnC04 )

Hi b-hiverhq-7wcdo5,

Have you tried using automations or AI to triage conversations, route them and automate responses?

Here are three things to check out in the days ahead:

- Automation (https://cw4K804.na1.hubspotlinks.com/Ctc/S+113/cw4K804/VWdwc251NkJbV120wl2mklgcW861hN75TTBbPN2bpb_W5n4LbW5BWr2F6lZ3kGW1S29cs6-SvbgW3ScrRZ4QXNL2W3NK1WN5WWbZKW7sC4kH48gT45W1ln98C6ysrBQW5nh8Zw80Vb_6W41-D2P8jDvl5N8zz407z53KRW2jcP8N12VHv4W6Yc6TN3gSGKcW27tFkR5fQLzNN2r7Gp1SrMsFV9WPxR6DsvwQW2z9QCK2Jskb7W6nYnSS1jmBkJW2cmMxf3MWyv7W736Q7R1ztYL7Tsrs_8WBx8zW8k_Qj33_c9lmW6bnFz73r_z6vN3SsZqdRY5KPW1mm6ZV5ByylMW3ySG8g4s579BW3Jbv0W5lRYP_N5QzL5p3B-6PW2ctLbM1Kp_BKW6jmXmw1S4yYRW9lMNyK8YqX_CW7bnq175TWxMqW5p5LfG2t_7RsVrb5kn19xRD4W6WcKDl3y-SKdN1zDvlrxnn1TW8NSQg06pS6Hdf1LRpfz04 ) & Flows (https://cw4K804.na1.hubspotlinks.com/Ctc/S+113/cw4K804/VWdwc251NkJbV120wl2mklgcW861hN75TTBbPN2bpc0b5n4LbW69t95C6lZ3psW4MRvbH4dbqXhW3N4qqd44tt_sVGsglk2sDWyvW5Wr2t772gJz-W6wsH2N2yDr6tW4H5QYP5fdvFdW66-ybj7Mfs-8W7BbZcT4Gz0MFW5GZlc96pdFlqW1G98PG5Zq2-9W7fd__38mRmDbW3YFDH25v0tkrW1LVjTK38VWspW97svNt6J6gGVW8hPW7m1X3W_0VhsN-N4xqlfGW4pVVbD9cXzhXW72p7Vc2jDxb3W1D0DR_432pXyW43l4JC5WQlTMW6GW6hX6j7qbpW4CXL_H3PYvrbW1Qfpzm5RqtSNW4QJYKq23ptTFN75K_pZv56ZYW3XVBKP7c04DPW67fRXW7FdS94N5MdMtH7JyWTW6tdm7K5ZXzmNW6hNrfF82R0MfW6l-J5r1ynjBDW3ybYlp4qpHCBW9jpr0B6TCnMmW99lKSG8PhDNnN8lMYXYSqbnBW8PqRfh37G-0pf9cVnHC04 ) : Automatically tag and route conversations with predefined rules or AI. Guide chat conversations with simple flows that collect details and direct customers faster.
- Auto-assign: Distribute incoming conversations automatically using Round-Robin or assign-on-first-response to maintain balanced workloads.
- Hiver AI: Summarize conversations instantly, ask questions or generate replies with Ask AI (https://cw4K804.na1.hubspotlinks.com/Ctc/S+113/cw4K804/VWdwc251NkJbV120wl2mklgcW861hN75TTBbPN2bpb_C5n4LbW50kH_H6lZ3lVW3rxGhd5PMF0bVmXpFd6znVpjW7Y3KZL14VrkCW7jD695691xP2W1f5lSv2WLBSCW4xqqJz8TlymcN23wYdrx4cfJW4_QNc23c-__hW6SlX5w7V6xZRW3XvL-22XX-HrVkzM3V2_8vsFN7b-fJnCKKFlW8VZ9V-2v4VCbW44FD1h1mhr_GW43zJ6S1MpC_ZW8ZWWBf2Z9skkW6c-cx64BXHNLW7m1xvT2r7SS3W6TNHBJ63pShNW60YTXx3BnKxpW33vmMH6_LZPRW1_9yT31ZQqcjW75Gg3F7K_fpQW5_Mt0P9fvkh4W2fCC9H2J28CVW7sjzJ73Bz0L6W3tqm7J7kH0MVVCg0qT2L9-MgN8Znj48H50yqW2lXkVH5sfKh7N8BChV58v1m6W8HFkd26DG1Q9f5nwzBq04 ) , and let AI Answers (https://cw4K804.na1.hubspotlinks.com/Ctc/S+113/cw4K804/VWdwc251NkJbV120wl2mklgcW861hN75TTBbPN2bpc0b5n4LbW69t95C6lZ3mcW5VfpRn2wX90cW6jpttP7rz6HsLtk7-bt5dTN1vw62gvGWFcW1RpkY_473kDpW3rh6416VPFs6W8v037K14d--4W88J6SH3JlVX_W6Y_hNs8DrwrMW4hp4Q497KzPwW3N_4qs90mqgKW9bNysg8GH55JW6LMv0x3vhZwpW39CyVy7gvx24W2QFx7f1D9h-GW1L9sbN3Y6c9RN49bGRTLKsQwW6gPz_C4s6fkNW5P_3dQ7VJ5j5W7sflb25qmckTW66qxRq8JTtl9W7-p5ql7zfj43W7qd5RS7dtWKGW5t3jH-4vNDKlVb952W5d-tLRN3PqHWbWQYJ5W2F09J189vgdsW4D_tlq42-KLYW4VX32G2BPSgcW1cm4_B1f_ZR9W90mkkj3N14s3W3_jJPt70Z78ZN7Y4sz0PSr76W9bSxcp9cdl0bVKv8Qw7wcfYDW7N4tXF7-bSX_f8NP0pl04 ) resolve common customer queries using your connected knowledge sources.

Prefer a personalized walkthrough? Book a 1:1 session with an expert—we’ll help you set things up and tailor everything to your workflow.

Talk to an expert
(https://cw4K804.na1.hubspotlinks.com/Ctc/S+113/cw4K804/VWdwc251NkJbV120wl2mklgcW861hN75TTBbPN2bpc1H3pyd0W95jsWP6lZ3p-W6VKhRt33LqmCVNd8BZ8gByJcW7qqT162NjBbqMMD9238X5PNW4_cpPH77h0bFW6rhnp68TGcWLVlRm9d8tZ84nW1X_x4N93c2SSW714Wqw1VmJbBW8RpK5j4Ln55rW7dhTS68Q2WRGW1k4LqM5PH7GPW8VfjQB309Sw0W6knvjL2HzmcXW4mhLyt4hwQwLW4xr7y97Xy9FQW2l1s1P6pgfSGW76_b4t4kB_btW4p-_hF5Brm6zN9fd0b3QBQnGW2ZbrXQ26YhmpW3NlC_x5bk-CTW6B7QJG6hrwZvW8PqTJn43cWH5W2f59Fd4Bm_cgW1ws7JD8GJnxgN997-VLBBQv7W8WXkW143whk3W5Hz4fG89SvmhW4LR8sp2ZhS63f7J-k2C04 )

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Need help? Just email us at support@hiverhq.com (https://cw4K804.na1.hubspotlinks.com/Ctc/S+113/cw4K804/VWdwc251NkJbV120wl2mklgcW861hN75TTBbPN2bpc1H3pyd0W95jsWP6lZ3lDVNRkb380CQYbW61WCWY3CFvq2W37Qt7k2czJGGW4sWrG886KYJxW6BDzRg4qJgmGW1XWyQx2KbVXmW3wRTkS52q8LyW4gMtyf6PGf7PW39vsmZ2Txxz-W8K_DH23lhkSLW30cGjk8MnLh6N2k8cRR1ymDgW4qWqRK1zYtn5W1QG9Jg2VkF_GW8ygnWB7l-sp5W5pQcKd1_Rc8hW6Fs-6X1LJlyhW1n5xJ064k7j8W3mXClQ6STqPcW2Wd0mj6g2Jg6W7L02tZ6SvtfvW3ctMRw2g4sPPN7wdsDxSDrGHW1vR4Qy5yhJ7dW5V7DS08zWrjCW52m1Q77y3JLyW642F5k4g15ncMCzh-_TN-gPW5J5mJH3Kr-nLW4jhDHD81-hd8f4K5jcq04 ) or chat with one of our agents (https://cw4K804.na1.hubspotlinks.com/Ctc/S+113/cw4K804/VWdwc251NkJbV120wl2mklgcW861hN75TTBbPN2bpc0b5n4LbW69t95C6lZ3mcW18JkMS6q96flW6qNK2m5jYcN9W6v7gct5P60Y1W2TqdhJ3WDFM9W8myZlB3Fg5gcW7_QSWD8Yh6zVW109H9-9hjTdtW376Jc44WBD-fW4LXQR13PBNG5W9dQsYY47lZ3bW7tPQfG8VCs7kW4SB3yy5MvhhzW4Tw9_T1PXcv3MH_ty8tY2M1N6bsPf_MtpZBW2Hntdk9kwrZNN4XNkWCG7XmsW2H5mfD3hgghbN1MW-nbW6jfkN4LcMQJGQRp9W97xMnn5kvBVYW7b-LSk3-k-m_W1548W86RgXlyW1mTylh3b6BbMW8ZKz5b8nZDC9VvBQ5g1b-Lz3W7ZQd0W7LWynYN1DBmslKJyqZW8mCt7w6Sq96dW8dk9Yy5wnQ-ZW2jdw086Drz-mW7cdYL_9bxsqNW5csmXp7MRmM0W3Yf3nN4j859ZW8kGcsb580ZqTW6L2cZ25v-wRff2xS9kT04 ) .

Cheers,

Team Hiver

Hiver © 2025

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12 September 2026 · 22:00 UTC