Transcription and live captions are now in the Calls SDK.

Built into the Calls SDK - nothing extra to wire in.  

( https://www.cometchat.com/ )

 

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Transcription & closed captions for calls
*****************************************

You built calling into your product. People use it. And then, inevitably, someone asks the question that calling alone can't answer: 'What did we actually decide on that call?'

That's the gap. Voice and video are great live, but a call with no record is a call you can't review, search, quote, or hand to compliance later. And 'just read the recording back' isn't a workflow anyone wants.

So we're closing that gap. Transcription and live closed captions are now available in the CometChat Calls SDK, across all platforms. Same SDK you're already using, no separate provider to wire in.

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Why it matters
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( https://www.cometchat.com/blog/cometchat-calls-transcription-closed-captions )

A call ends. The stuff said in it doesn't. Transcripts let teams review conversations, keep records, and handle compliance workflows without relying on anyone's memory. Live captions let people follow along in real time - which helps more people than you'd expect.

And you don't need to bolt a separate transcription provider onto your calling stack. It's the same SDK you're already using.

What you get

* Start and stop on your terms with startTranscription and stopTranscription - driven from your app logic, no in-call UI required.
* Auto-start when a session begins, so nobody has to remember to turn it on.
* Live closed captions during the call.
* Show or hide the transcription and caption controls in your in-call UI. Your experience, your call.
* Pull the finished transcript from call logs once the call wraps. No separate storage workflow to build.

Read more ( https://www.cometchat.com/blog/cometchat-calls-transcription-closed-captions )

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Before you ship
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You'll need these minimum Calls SDK versions: Android and iOS on v5.0.4+, JavaScript and React Native on v5.0.5+, Flutter on v5.0.7+. Check your version first - it won't work below those.

 

In other (great) news

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CometChat is now in the Claude directory
----------------------------------------

2,251 connectors in Claude. Chat infrastructure: zero. So we went first.

You can now add CometChat as a connector - in the browser or the terminal. Ask in plain English ('pull the React UI Kit quickstart bundle'), and get the exact, versioned install steps straight from our docs. Read-only access, so it reads docs and nothing else. Free up to 100 monthly active users.

 Add it → claude.ai/directory/cometchat

*****************************
Around the CometChat Universe
*****************************

Missed our recent content? Catch up here:

How to Choose an Enterprise Chat Platform in 2026

Read here ( https://www.cometchat.com/blog/how-to-choose-an-enterprise-chat-platform-in-2026 )

​

What Is HIPAA-Compliant Chat? A practical guide

Read here ( https://www.cometchat.com/blog/hipaa-compliant-chat )

 

8 Enterprise Chat Requirements for Secure Scaling

Read here ( https://www.cometchat.com/blog/8-enterprise-chat-requirements-for-secure-scaling )

​

10 Best self-hosted slack alternatives

Read here ( https://www.cometchat.com/blog/best-self-hosted-slack-alternatives )

Cheers,
Team CometChat

linkedIn ( https://www.linkedin.com/company/cometchat/ )
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Accession

nse/cometchat/2026-09-18/1896

From

CometChat Team · hello@cometchat.email

Sent

18 September 2026 · 14:00 UTC