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PagerDuty Welcome to PagerDuty!I’m Lance Williams, an onboarding specialist here at PagerDuty. I see you started your PagerDuty trial and I’ll be here to help guide you through the trial process with any questions or support needed. To start, here’s how to prioritize: * Set up your first integration [https://www.pagerduty.com/integrations/] and service [https://support.pagerduty.com/main/docs/services-and-integrations#create-a-service] , without an integration setup you won’t have any events coming into PagerDuty! * Set up your teams on call schedule and escalation policy: this allows you to alert the right person for the right incident * Video link [https://pagerduty.app.box.com/s/it4yu0dbxohs1x7pzln48woyy5qr0ld2] (~3 mins) Knowledge Base [https://support.pagerduty.com/main/docs/schedule-basics] article * Download the mobile app to be able to dig into incidents anywhere you are * Make sure you’ve downloaded the slack or microsoft teams integration so your team can manage incidents where they already work. If you need a hand or would like to schedule a meeting, please don’t hesitate to reply to this email or book a time with me here.Cheers, Lance WilliamsClick here to unsubscribe from this list or manage your preferences here .
- Accession
- nse/pagerduty/2026-09-03/413
- From
- Lance Williams · lwilliams@pagerduty.com
- Sent
- 3 September 2026 · 14:00 UTC









